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IBM B2B Integrator review

it_user634812
Principal IT Program Analyst at a energy/utilities company with 10,001+ employees
Provides business processors and service-assigned adapters.
I use IBM support from time to time. I use them because there are certain things we have not done before. While installing, we had some hands-on issues with the new versions. I have mixed feelings about technical support, because they are very good sometimes. It's very hard to reach the correct source, but they are very knowledgeable, if...

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