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IBM BPM review
Manager - Systems and Services Delivery at a comms service provider with 1,001-5,000 employees
Straightforward to set up with the potential to scale but configuring was difficult
For us, we had the challenge whereby the training was not done properly through a sales partner. The BPM has a partner to deliver, and with our local partner, the training was not properly done, so we were not very comfortable. We never got to a comfort level with the product. We ended up not using it that much. There were missing modules...
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