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IBM Cognos review

it_user514284
Sr Consultant at a tech company with 501-1,000 employees
Our staffing department is able to review staff assignment and quickly adjust...
Technical support is 8 out of 10. The product has quite a few components. When issues arise, it is not very straightforward to identify root cause, thus difficult to find right support resources for help. My personal experiences are, if you know where the issue occurs and ask the right question, IBM tech support typically can get the answer...

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