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IBM Datacap review

Krishna Kantiwal
Krishna Kantiwal
Solutions Architect at a tech services company with 10,001+ employees
Data imaging solution that increases efficiencies by reducing manual capture of...
The technical support from IBM is good. I would rate it an eight out of ten. There is sometimes a delay in getting support from the IBM team and we receive inadequate answers. If it is registered as a critical issue, we receive a response from IBM after one day which can cause our clients to lose business.

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