free case study: Mansoor Ivanovic Mohammed's unbiased review of IBM Integration Bus

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IBM Integration Bus review
Mansoor Ivanovic Mohammed
Mansoor Ivanovic Mohammed
CDO - Data & AI at BDC
Flexible integration, application scaling, and helpful support
I have used the support from IBM and they have a ticket priority system. For example, they assign priority to the ticket, such as P1, P2, and P3. P1 is the highest priority and P3 is the lowest. When we are assigned a P1 priority we have someone contact us directly from IBM. I rate the support from IBM Integration Bus four out of five.

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