free case study: an unbiased review of IBM MaaS360
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IBM MaaS360 review
Help Desk Support Account Admin. at a financial services firm with 501-1,000 employees
Capability to remotely assist in device & passcode unlocks makes support easier....
The ability to see details about a users device, whether they are inactive because they don't use it, whether its in compliance, rooted/jailbroken, what version of iOS or policy they are currently on, and more. Also the capability to remotely assist in device unlocks and passcode unlocks makes support easier.
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