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IBM Planning Analytics review
reviewer890292
Systems Analyst at a computer software company with 1,001-5,000 employees
High-performing, helps clients save time in budget processes
If we face some issues, we raise escalate tickets for IBM, and usually, they can find some temporary solution. We are the first-line support for our customers, but if we face some issue, we escalate tickets. But it's true for any comparable platform, like SAP BPC or Oracle Hyperion. So if we can face some tricky issues, we have to escalate...

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