free case study: Tarek Gaber's unbiased review of IBM Rational ALM

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IBM Rational ALM review
Tarek Gaber
Tarek Gaber
Software Product Manager at a computer software company with 11-50 employees
Helps us to contain source code and documents but it has usability issues
Of course, it would be related to customer experience. The solution is not user-friendly at all. It needs an expert to use it, although the reporting feature was okay. I'm fine with the tool. From my point of view, it's all about usability. It should be simplified and it should be more user-friendly.

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