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IBM Security QRadar review
Deputy General Manager - Network Security at a tech services company with 201-500 employees
Stable and solid security intelligence but lacks some functionalities
The technical support is fine now. I was not happy with the support when we started with this solution in 2017. If you look at that first year, 2017 to 2018, they had lots of support issues. We logged the cases and they would only call us back depending on their resources. There were no options to call them on a landline or a hotline...
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