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Commercial - Technical at a cloud solution provider with 51-200 employees
It offers cross-platform communication solutions.
Customer Service: I always have a response within the day, no matter who I contact. If there's a bigger issue, the person contacts me by the phone so we can easily talk it over. Technical Support: I always have a response within the day through the helpdesk and, if needed, there are remote sessions where we can describe our issues and talk...
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