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Senior System Administrator at a transportation company with 1,001-5,000 employees
A stable solution for our customer's websites or internal applications
We have contacted technical support, albeit rarely. I would rate them a six out of ten. It is not that they are slow to reply, but rather they are slow when it comes to understanding the problem. They often repeat the diagnostic steps that we have already performed. The first level of support is not very good because by the time we speak...
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