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ITRS Geneos review

it_user260490
Application Performance Monitoring / Project Lead with 1,001-5,000 employees
It's easy to extend and to incorporate existing monitoring scripts/programs, steep...
Customer Service: Excellent. If you address to the help desk you are immediately in contact with very knowledgeable personnel. There is no "first-level" support which can only handle easy problems. You can get right down to the issue at hand without being transferred (see tech support). Technical Support: 10 out of 10. Service requests are...

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