free case study: Essa Athamneh's unbiased review of Ivanti Neurons for ITSM
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on Essa Athamneh's UNBIASED USER EXPERIENCE with Ivanti Neurons for ITSM:
Where should we email your case study?
Ivanti Neurons for ITSM review
Essa Athamneh
Technical Manager at PRO TECHnology
Easy to use, has a user-friendly interface and very good pricing
We use the on-premises deployment model. In terms of advice, I'd suggest others focus on the main features such as problem tickets, escalating tickets, ticket flow and support for mobile applications. I'd rate the solution eight out of ten. I'd rate it higher if it had better integration capabilities and better support services.
Since 2012, we've had 824,053 professionals use our research.
As seen in