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Jamf Pro review
IT Support Engineer at a tech services company with 51-200 employees
Gives us the ability to manage Apple devices remotely.
The technical support needs improving. Not everyone is a master of Jamf and knows the ins and outs of the software. It would be great to have people who have more than a basic understanding of the software. I think it would be best if Jamf had support tiers. It has gotten to a point where I only contact Jamf Support when things are "on...
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