free case study: Eduardo Justo's unbiased review of Jira Align
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Jira Align review
Eduardo Justo
IT bp at KDR Corp
Difficult to learn and forces you to rely on vendors, although it is stable and...
For an ITSM tool to be maximized in an organization, it should be tailor-fitted. Unfortunately, some are not good at programming these applications. For example, we've used Jira for some time but never configured the SLA. It depends on the person who is programming the software. When it comes to a weakness, I don't know if Jira provides...
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