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Deputy Director - Network/Systems and Support - IT department (USJ) at a university with 1,001-5,000 employees
Simple to adapt the solution and change the workflow
I would rate this solution 10 out of 10. I recommend Jira. For the time being, everything is good. Their support is good. The platform is good. There are no issues with them on any level. We mainly picked Jira because of its stability, integration, and price. If a solution is well integrated in our environment, and it's not costly, why not...
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