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Jira review
IT specialist at a construction company with 10,001+ employees
Has many good features for knowledge management, but ideas should be future-proofed
I would like to have a future-proof idea of the cost and the roadmap for my class. This is in light of the fact that they are switching things up, promoting the cloud service and mixing different support levels. The CMDB and knowledge platforms that are in the background of the ticketing tool should also be addressed.
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