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JIRA Service Management review
Vanessa Hodges
Platform Scrum Master at a comms service provider with 5,001-10,000 employees
Great reporting and customized forms options; lacks capability to see all Jira...
I would suggest looking into your current layout and requirements, evaluating them and then figuring out the best option in terms of how you want things categorized and broken down from both a customer perspective and a backend perspective before you try to build it out. Despite the few downfalls, its cost is still very good compared to...
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