free case study: Ahmed Abdelwahab's unbiased review of JIRA Service Management

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Ahmed Abdelwahab's UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
JIRA Service Management review
Ahmed Abdelwahab
Ahmed Abdelwahab
Corporate Performance Lead at a tech services company with 501-1,000 employees
A scalable solution for workflow implementation and management
If we could have more Queue Management within Jira itself, instead of purchasing Jira Services as an add-on, it would be better. We purchased the add-on called Diviniti Queues that give us some priority settings for all of the queues of aggregation. The single sign-on has some stability issues that need to be improved. If we can have an...

Since 2012, we've had 816,660 professionals use our research.

As seen in