free case study: an unbiased review of JIRA Service Management
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with JIRA Service Management:
Where should we email your case study?
JIRA Service Management review
Vice President Digital Strategy & Executive Delivery at a tech services company with 51-200 employees
Easily integrates with other tools; good for small to medium size companies
I think there are other IT ticketing tools that are better in terms of routing or work flows than Jira Service Desk. If you work at an enterprise size company, it might be preferable to use ServiceNow than Jira Service Desk which is better for smaller companies. I'd like to see a well integrated solution. For example, if I wanted to do some...
Since 2012, we've had 824,067 professionals use our research.
As seen in