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JIRA Service Management review
Director at a financial services firm with 1,001-5,000 employees
Beneficial for tracking issues with the development side
With respect to our help desk, we have been considering switching from ManageEngine to Jira so that we can have a single consolidated system for all the development life cycles. Jira has different modules that can develop workflow for demand management and project management, but the solution is no out of the box and would require lots of...
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