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JIRA Service Management review
David Sandoval
Senior Functional Analyst at a computer software company with 201-500 employees
Helps improve and track requests better; service management solution with a good...
What could be improved in this solution is its reporting function, particularly the filters. There are reports we can implement on the JIRA Service Management portal for the client we create the service for, but the report is not very good for the client. The client wants more filters on the portal, but in this case, we need to go to the...
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