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JIRA Service Management review
Vijaya Shanmugam
Vijaya Shanmugam
Gateway UAT Lead at a educational organization with 51-200 employees
It lets us customize the workflow to meet our requirements
I rate Jira Service Management eight out of 10. It's easy for new users to learn. A lot of the staff members are new to Jira, but it's simple to pick up and learn how all the processes work. Jira has many features, and I haven't had the opportunity to work with some of them. There are workarounds to accomplish most things you want to do...

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