free case study: Stephen Kane's unbiased review of JIRA Service Management
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on Stephen Kane's UNBIASED USER EXPERIENCE with JIRA Service Management:
Where should we email your case study?
JIRA Service Management review
Stephen Kane
Technical Solutions Consultant at a tech services company with 51-200 employees
Helps shape our project management workflow but customization is difficult
One of the best additions to this product would be a single centralized point in which to store all the documents that are involved in progressing with tasks. For instance, if you're working on a JIRA task and you attach a document to it, not everybody will share a centralized storage facility where all the documents are. The idea would be...
Since 2012, we've had 816,406 professionals use our research.
As seen in