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JIRA Service Management review
Ahmed Shehata
IT Quality Section Head at Saudi Public Transport Company JSC
A customizable solution with good stability but needs more IT Service Management...
The solution should be more formalized. It could be more user-friendly. If we are talking about IT service management, I think more features related to problem management need to be within the solution. If you want something for supplier management or complication management, you have to buy some add-ons from the market to help you with...
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