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JIRA Service Management review
Eman Masalmeh
Quality Engineering Lead at a computer software company with 51-200 employees
Good user interface and management features help bring our team together
One of the issues is that this solution keeps changing within a short period. During the updates, when another version gets released, whatever I am tracking at that time gets lost and I have to type it all over again. Some enhancements can be done on the GANTT chart. It is not as user-friendly, and not easy to get established in JIRA. I...
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