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JIRA Service Management review
MohammadRanjbar
IT Manager at Razi Insurance
The simple user interface helps non-English speaking customers use the software...
An improvement they could add is a better management dashboard. We only use the dashboard for the administration mode. We have a dashboard that reports the state of bugs or requirements. However, customers can only view requests that they made. We are not able to share a dashboard with our manager level customers to show them all of the...
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