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JIRA Service Management review
Phanikumar Madiraju
Phanikumar Madiraju
Senior consultant specialist-ITID at a financial services firm with 5,001-10,000 employees
Useful to manage workloads, reports, and for tracking
The automation capabilities of the product are limited. You cannot integrate with each and everything. Within NetSuite and Confluence, JIRA Service Management's integration capabilities are easy to manage, but with some other tools, it can get complex. The product is not easy to integrate with other tools. It is easy to integrate the...

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