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Director, Information Technology at a manufacturing company with 1,001-5,000 employees
It's one means for the IT team to address issues that our staff might have.
The management part probably needs improving. It can get a little cluttered. That's probably the biggest area for improvement, at least from my perspective. When I go in there sometimes, it's a little difficult to figure out where it is. Maybe it's because I don't personally use it all the time. I think that's one area I think it can really...
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