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LogMeIn Rescue review
IT Infrastructure Lead at a tech company with 51-200 employees
We're able to share a user's screen, see exactly what's happening and diagnose issues
When we have a software product that we develop and support, and when customers phone in with issues, lots of times we struggle to determine the real issue, because they're just phoning it in. We use it to be able to actually share their screen, and see exactly what's happening.
Since 2012, we've had 816,406 professionals use our research.
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