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Account Manager at a computer software company with 11-50 employees
Good billing model, representatives respond quickly, and fair to our customers
It wasn't one of the products we stressed for our customers just because it was a higher-end service. Our customers were not happy with firewalling and the endpoint antivirus. It needed 24-hour management. Many of our customers don't need that because they are a small-medium business. The general public wasn't looking for that type of...
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