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ManageEngine ServiceDesk Plus review
Anand Khandelwal
Anand Khandelwal
Global Service Delivery Manager at a computer software company with 10,001+ employees
Easy to use, good integration, and great support
Overall, its integration is good. There is a lot of integration that we have done. All alerts are coming to ManageEngine ServiceDesk Plus. Its VIP feature is also very useful where you can specify who are our VIPs. When the service desk engineer picks up the call and gets the name, he or she knows that the person is a VIP and treats him or...

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