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ManageEngine ServiceDesk Plus review
Jaco Van Heerden
Jaco Van Heerden
Manager Advisory at iOCO
Valuable product for AIOps and SOC
We engage with customers or vendors from Europe looking at AIOps products as well as SOC, and one downside to the solution is there are no native integrations between the systems. We're not even aware of any. This is a bit of a concern for us. The problem I'm dealing with is now we have to employ people to do integration coding for us. We...

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