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ManageEngine ServiceDesk Plus review
reviewer1752114
Applications Specialist II at a government with 501-1,000 employees
Saves time by easily deploying software to multiple endpoints, but lags in remote...
There are some performance issues. The solution we used before this ran through a centralized server for remote control and it was much more responsive than this one is. There is a bit of a lag with the remote control option. There are occasionally some bugs with the ticket system. It probably happens about two or three times a day where...

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