free case study: Mykola Shved's unbiased review of ManageEngine ServiceDesk Plus

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Mykola Shved's UNBIASED USER EXPERIENCE with ManageEngine ServiceDesk Plus:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
ManageEngine ServiceDesk Plus review
Mykola Shved
Mykola Shved
Head of Global IT Delivery at Acino Pharma AG
Offers a complete set of features and allows us to set up different service...
Its reporting could be improved. The current list of predefined reports seems to be fine for most of the customers, but there should be some tools to allow us to create highly customized reports for measuring different KPIs. We should also be able to connect some kind of BI to it. We haven't yet implemented it, and we are currently...

Since 2012, we've had 815,854 professionals use our research.

As seen in