free case study: Elizabeth Juarez's unbiased review of ManageEngine ServiceDesk Plus

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Elizabeth Juarez's UNBIASED USER EXPERIENCE with ManageEngine ServiceDesk Plus:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
ManageEngine ServiceDesk Plus review
Elizabeth Juarez
Elizabeth Juarez
Global Chief Information Officer/ Chief Technology Officer at Kidzania
The tool is easily configurable and user-friendly
We were unable to load tickets from the previous platform to the new platform, to transfer the database of tickets and that was a problem for us. I'd like to see more flexibility in the configuration of the workflows. We currently use layouts because we know that if we need something more complex, it will be difficult to map.

Since 2012, we've had 823,875 professionals use our research.

As seen in