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ManageEngine ServiceDesk Plus review
Nayef Hamzeh
Nayef Hamzeh
IT Manager at cmc
Has catalog features and is easy to install
The workflow needs to be improved, along with form design. It needs more customization and the ability to generate reports based on custom feeds. At present, if you create a custom feed in any form, you cannot create a report based on those criteria. The scalability could be increased as well.

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