free case study: Isaac Al Wahaibi's unbiased review of ManageEngine ServiceDesk Plus

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Isaac Al Wahaibi's UNBIASED USER EXPERIENCE with ManageEngine ServiceDesk Plus:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
ManageEngine ServiceDesk Plus review
Isaac Al Wahaibi
Isaac Al Wahaibi
Senior Application Support Specialist at Oman Data Park
Difficult to deploy, hard to configure on the go, and poor technical support
Everything with this solution has room for improvement. The service provider version is MS and it is not getting frequent updates. When we tried to upgrade a couple of weeks ago, it ruined the database and we had to restore it. We lost a couple of tickets that were raised at that time. The solution is not good in terms of change management....

Since 2012, we've had 823,875 professionals use our research.

As seen in