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ManageEngine ServiceDesk Plus review
Sampath Gunawardena
Sampath Gunawardena
Head Of Customer Support at NCinga
User-friendly with straightforward although somewhat limited customizations
We have problems with the customization of dashboards; developing them is very cumbersome and requires some knowledge of programming. In general, there are significant customization limitations to this solution. Our customers regularly ask for a dashboard to show additional details when they log an issue. They want to know the status of a...

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