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ManageEngine ServiceDesk Plus review
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
I use it in a Fortune 1000 company to show physical topologies of software to...
The search feature is hidden and limited to specific categories of assets. When searching for an asset, you need to know the category in which it exits. If it was not scanned properly and it was not categorized correctly, you will need to scan the asset from all CI types. And when that is done, you lose the action menu for the asset....
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