free case study: Bhavani Prasad Paragi's unbiased review of ManageEngine ServiceDesk Plus

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Bhavani Prasad Paragi's UNBIASED USER EXPERIENCE with ManageEngine ServiceDesk Plus:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
ManageEngine ServiceDesk Plus review
Bhavani Prasad Paragi
Bhavani Prasad Paragi
General Manager at Qwikcilver
Ticket auto-routing improves our efficiency, but this solution lacks custom...
The main thing that I find lacking in the product is the ability to do custom reporting. They have canned reports, but apart from that, I am unable to define my own reports based on my needs. It requires a lot of external customization. I would also like to see better integration with external software. It is possible, but it is tough. The...

Since 2012, we've had 815,854 professionals use our research.

As seen in