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ManageEngine ServiceDesk Plus review

Deena Khattab
Deena Khattab
MIS Manager at Misr Glass Manufacturing
A great ticketing solution that offers excellent reporting and responsive...
At first, the interface is not so easy to use and it's a bit complicated, but you do get used to it over time. We should be able to monitor the performance of assets, not only documents. For example, printers. We should be able to monitor ink levels and get notifications when the ink is low. In another operation manager I use, they send me...

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