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OpenText Data Protector review
Systems Administrator Staff / E4J with 1,001-5,000 employees
Our primary use is for disaster recovery, but the most frequent use is the restore...
Customer Service: Customer service is good, not great. Usually when we need some level of assistance, hold times are about 20 - 25 minutes on the phone, or about two days via email (in response). Technical Support: Tech support has been good and they are usually able to assist us once we get in contact with them.
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