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Infrastructure Operation Division Manager at a comms service provider with 1,001-5,000 employees
What's most valuable for us is the ability to see all events that occur on our...
It gives us the ability to monitor the entire infrastructure proactively and reactively. We can build incident event management and problem management processes in case of a problem so that an event is registered. We can then change the event to an incident and resolve it in the least amount of time as possible. If we can't resolve it, it...
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