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Micro Focus Service Anywhere [EOL] review
it_user494991
ITIL Process Consultant at a consultancy with 10,001+ employees
Its self-service portal has provided valuable information to the users, a single...
Since the Service Anywhere (SAW) implementation, we have improved in two major aspects: * User experience: SAW’s self-service portal has provided valuable information to the users, a single point of contact and knowledge base access. * Efficiency: Big data functions and analytics provided valuable information for decision-making about the...

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