free case study: an unbiased review of Micro Focus Service Anywhere [EOL]

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Micro Focus Service Anywhere [EOL] review
it_user469152
Engineer at a consumer goods company with 1,001-5,000 employees
It tracks all actions taken on support activity. We think asset management can be...
The technical support could be better. The ticket tracking process is sometimes not done properly. It requires you to open a defect and then you get feedback that it is not produced. You discover that the defect is resolved when you read the release notes but you didn't receive any answer from the support team. However, the support will...

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