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OpenText Service Manager [EOL] review
it_user236772
Customer Experience Manager at a comms service provider with 501-1,000 employees
It provides us with many types of logs with hundreds of thousands of log entries,...
It's not user friendly (too complex), and it gives limited guidance documentation of how to filter all the logs detected. We struggle with filtering over 50 types of logs with more than 200,000 lines of log information. It can detect the Cisco switch backplane's latest condition, but I'm unable to find any documentation to provide me the...

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