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OpenText Service Manager [EOL] review
it_user568176
Team Leader IT Service Management Presales Eng at a tech services company with 1,001-5,000 employees
It helps us manage the end user experience for utilizing the environment systems.
I advise others to use the HP Service Manager because it's a powerful and capable enterprise solution. The reason for choosing this product is that it is an enterprise tool and HP is a big company that supports its product powerfully. I have started working with it since 2009 and up until now, I have used about 6 versions, i.e., from...

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