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OpenText Service Manager [EOL] review
it_user671316
Chief Architect at a government with 10,001+ employees
It's great that we just have one system and we don't have to call or drive to each...
I was in the project from the beginning. Some of the problems are from our company because they don't always decide what way we want to go. Our company wants to go one direction, and when we start they sometimes change the direction and it will complicate the solution. Sometimes, it's our own fault. But, for the product itself, the setup is...

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