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Microsoft Dynamics 365 Customer Service review
ASHRAF ALI HASSAN
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Cloud-based tool with automation capabilities
The technical support should be dramatically improved. Improvement is needed to ensure that their teams are well-informed about the product. At times, when we reach out to the technical support team, we find that their knowledge about the product is not even as much as ours. Usually, they don't help, and we keep trying together until we...

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